ServiceDesk Plus is a complete web-based, ITIL-Ready service desk solution with integrated asset management.It offers an integrated package with Request management (Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an affordable price point.ServiceDesk Plus provides all that you need to have a full-fledged IT help desk and a productive help desk staff.The ITIL Ready Service Management Solution that comes ready for ITIL - Includes Incident Management, Problem Management, Change Management and CMDB.Ready for any enterprise that has implemented or is planning to implement effective and efficient best practices. Includes all features from Standard and Professional editions.

ManageEngine OpManager - this is the ideal program for monitoring network that is suitable for monitoring the WAN / LAN, server management and applications, monitoring services and event logs Windows, URL, UPS, monitoring of firewalls and more. While the program is improved, easy to use, convenient system, and program monitoring applications, this program provides an integrated performance management functionality and collapse.