When a serial killer indicates that his next target is the Miss United States beauty pageant, the F.B.I. decides that they must get an undercover agent as a participant in the contest. A search uncovers no suitable candidate other than a bumbling female agent. Reluctantly, her captain agrees to let her join the team working the case. The team is led by a womanizing agent who has an apparent reluctant attraction to Bullock's character. She enters as Miss New Jersey, replacing a contestant who was discovered to have acted in a porno film. The pageant managers are immediately aghast about the agent appearing in the pageant, but arrange a top handler to come give her a quick makeover, with the expected outstanding results. Unfortunately, she still is bumbling. When the killer is suddenly caught, everything seems to be over, except the female agent tries to convince her boss that something is still not right. She has discovered that the pageant managers are being dismissed after 21 years for younger people, and Bergen's character may not be as solid as she seems on the surface

Sandra Bullock returns as FBI agent Gracie Hart in the second Miss Congeniality movie. Gracie has become well-known by the public after saving Cheryl Frasier (Heather Burns) at the Miss United States Pageant, where she was working undercover. Gracie is asked to become the face to the FBI, and give a positive face of the FBI by promoting her book on TV. Gracie has become a celebrity and is no longer a real FBI agent. Her friends from the pageant, Cheryl and Stan Fields (William Shatner) are kidnapped in Las Vegas, and Gracie wants to find them. Gracie is ordered by her boss to continue being the face of the FBI, while they find her friends. Gracie can't do that, so she starts her own investigation. Her bodyguard, FBI agent Sam Fuller (Regina King), and Gracie go undercover to find her friends, and the fireworks begin.